Privacy Policy

The website www.pmpatissierbordelais.fr applies an extremely strict policy to ensure the protection of its users’ personal data: it is committed to a continuous approach of data protection for its users, in accordance with the French Data Protection Act of 6 January 1978 (hereinafter referred to as “LIL”) and the General Data Protection Regulation (EU) of 27 April 2016 (hereinafter referred to as “GDPR”).
Users’ personal data is hosted on the secure website www.pmpatissierbordelais.fr of PATISSERIE PIERRE MATHIEU and remains hosted within the European Union and/or in countries with an equivalent level of protection.
This site is supported by the OVH web host.

1. Purpose of this privacy policy
PATISSERIE PIERRE MATHIEU wishes to inform you through this policy of how we protect your personal data processed via the website www.pmpatissierbordelais.fr.
This Policy may be amended, supplemented or updated in order to comply with any legal, regulatory, jurisprudential and technical developments. However, the Personal Data of the User will always be processed in accordance with the policy in force at the time of their collection, unless a mandatory legal requirement would provide otherwise and would apply retroactively.
This policy is an integral part of the Legal Notice.

2. Identity and contact details of the data controllers
The controller is, within the meaning of the Data Protection Act, the person who determines the means and purposes of processing. The processor is a person processing personal data on behalf of the controller. It acts under the authority of and on instructions from the controller.
The person responsible for processing personal data is: PATISSERIE PIERRE MATHIEU, owner of the website www.pmpatissierbordelais.fr.
PATISSERIE PIERRE MATHIEU takes the appropriate measures to ensure the protection and confidentiality of personal information that it holds or processes in compliance with the provisions of the Data Processing and Freedom Act and the GDPR. For more information about the services offered by PATISSERIE PIERRE MATHIEU, owner of the site www.pmpatissierbordelais.fr, you can consult the Legal Notice by clicking here.

3. Collect and data source
All data concerning the Users are collected directly from them, through the website www.pmpatissierbordelais.fr .
The website www.pmpatissierbordelais.fr undertakes to obtain the consent of its Users and/or to allow them to oppose the use of their data for certain purposes, as soon as necessary.
When browsing the website www.pmpatissierbordelais.fr , Users are informed of the purposes for which their data is collected via the various online data collection forms and through the management of cookies on the website www.pmpatissierbordelais.fr and this privacy policy.

4. Purpose of the data collected
Need for collection
When a User calls on PATISSERIE PIERRE MATHIEU for these services, it communicates certain personal data. If the User does not wish to communicate the information requested, it may be that the User cannot access certain parts of the Site. Consequently, PATISSERIE PIERRE MATHIEU may be unable to respond to its requests.

Purposes
The collection of your Personal Data is based on:
The legitimate interest of PATISSERIE PIERRE MATHIEU to ensure the best quality of its services, to provide its Users with the best service, and to improve the functioning of the site www.pmpatissierborais.fr .
The legitimate interest of PATISSERIE PIERRE MATHIEU to carry out voluntary satisfaction surveys on its services in order to improve them.
The consent of its Users when this is required by the regulations in force, especially regarding commercial prospecting and cookies.

5. Types of data processed
www.pmpatissierbordelais.fr may process the following data:

Name (and birth name), first name, date of birth;
Telephone number, email address, mailing address;
Password;
Reason for making contact;
Historical;
Data necessary for the services provided by the site www.pmpatissierbordelais.fr .
www.pmpatissierbordelais.fr may also process some or all of the following data:

Data of connection and use of the Site.
Computer equipment used for navigation, IP address, password (hash).

6. Non-disclosure of personal data
The User’s personal data is not disclosed to third parties.
The personal data of the User will not be transmitted to commercial or advertising agents.
The User’s Personal Data may be processed by subcontractors (service providers), in full compliance with the principle set out above, exclusively to achieve the purposes of this policy.

7. Data retention period
We store your data only for the time necessary for the purposes pursued, in accordance with legal requirements.

8. Cookies
Duration of cookies storage
In accordance with the recommendations of the CNIL, the maximum duration of cookies is 13 months at most after their first deposit in the User’s terminal, as well as the duration of validity of the User’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit.

The User’s consent must therefore be renewed at the end of this period, which is 12 months on the website www.pmpatissierbordelais.fr .

Purpose of cookies
Cookies can be used for statistical purposes, in particular to optimize the services provided to the User, from processing information about the frequency of access, the personalisation of the pages as well as the operations carried out and the information consulted.

You are informed that the site www.pmpatissierbordelais.fr may place cookies on your terminal. The cookie records information related to the navigation on the service (pages you have visited, date and time of consultation…) that we can read during your subsequent visits.

User’s right to refuse cookies
You acknowledge that you have been informed that the site www.pmpatissierbordelais.fr may use cookies. If you do not want cookies to be used on your device, most browsers allow you to disable cookies through the setting options.

9. User rights
In accordance with the applicable personal data regulations, each user has a:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data;
Right to block or erase personal data of Users (article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or retention is prohibited;
Right to withdraw consent at any time (article 13-2c GDPR);
Right to limit the processing of Users’ data (article 18 GDPR);
Right to object to the processing of Users’ data (article 21 GDPR);
Right to portability of the data that Users have provided, when these data are subject to automated processing based on their consent or a contract (article 20 GDPR);

Right to define the fate of the Users’ data after their death and to choose to whom PATISSERIE PIERRE MATHIEU must communicate (or not) its data to a third party that they have previously designated with a right of access, rectification, deletion and opposition to personal data concerning him.
To exercise this right, send your request to PATISSERIE PIERRE MATHIEU by writing to the email address contact@pmpatissierbordelais.fr or via the contact form available here.
No personal information of the User of the site www.pmpatissierbordelais.fr is published without the knowledge of the User, exchanged, transferred, assigned or sold on any medium to third parties.
The databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.
Users of the www.pmpatissierbordelais.fr site can file a complaint with the supervisory authorities, and in particular the CNIL by clicking here (link to https://www.cnil.fr/complaints).

10. Safety
PATISSERIE PIERRE MATHIEU implements all technical and organizational measures to ensure the security of personal data processing and the confidentiality of Personal Data.
As such, PATISSERIE PIERRE MATHIEU takes all the necessary precautions, in view of the nature of the data and the risks presented by the processing, to preserve the security of the data and, in particular, to prevent them from being distorted, damaged, or that unauthorized third parties have access to it.

11. Personal and Minor Information
In principle, the website www.pmpatissierbordelais.fr is intended for adults capable of contracting obligations in accordance with the legislation of the country in which the User is located.
A User under the age of 16 or incapable must obtain the prior consent of his legal guardian before entering his data on the Site.
The age of 16 may be lowered to 13 years depending on local regulations of the User’s habitual residence, pursuant to Article 8 of the GDPR.